Mission
Belief
Our Teams are a Force of Nature
Massage
Beauty
Reading & Healing
Retail
Wellness
Head Office
Open Roles
Spa Manager
JOB SUMMARY:
The Bathhouse & Spa Manager will oversee the day-to-day operations of the Bathhouse & Spa to ensure efficient service. This role supports the General Manager and primarily services our Glebe and Newtown locations, with a flexible head office space in Leichhardt available.
KEY RESPONSIBILITIES:
As Spa Manager, you will report to the General Manager to ensure smooth daily operations. With a strong focus on customer service, you will lead the retail and wellness team by example.
- Act as the primary point of contact in the absence of the General Manager
- Oversee opening procedures to ensure the spa is ready for business
- Provide leadership and guidance to maintain high levels of customer service and performance
- Schedule effective rotas, ensuring staffing levels meet business needs
- Monitor financial performance and implement cost-saving measures to achieve budgeted targets
- Coordinate banking activities and maintain accurate financial records
- Implement and enforce health and safety protocols for staff and clients
- Respond to customer inquiries, complaints, and feedback
- Ensure the spa is maintained according to the company’s Brand Standards
Requirements for this role:
• Minimum of 2 years in a leadership role, preferably in a retail or spa environment
Why work with us:
• Free bathhouse visits
• Be part of a growing industry and help others achieve better wellbeing
• Participate in the growth of Nature’s Energy
• Discounts on products and services
• Incentives – 2023 prize: a holiday for 2 at Crystalbrook Byron
PLEASE INCLUDE A COVER LETTER AND CV WHEN APPLYING.
Experienced Beauty and/or Massage Therapists
Role:
Due to continued high demand, we seek additional therapists to join our busy spas.
Beauty - Facials, Waxing, Sugaring, Tinting, Microdermabrasion, Microneedling, LED.
Massage - Remedial, Deep Tissue, Aromatherapy, Pregnancy, Hot Stone, Lymphatic Drainage.
Requirements:
- Diploma in Beauty Therapy, with a minimum of 12 months experience (if applying for beauty) OR
- Diploma of remedial massage (if applying for massage), Hicaps registered preferred.
- Saturdays and Sundays are in high demand so availability on these days is prioritised.
Why work with us:
- Free bathhouse visits
- Discounts on products and services
- Monthly awards
- Annual incentive - holiday
Expressions of Interest
Even if there are no open roles listed that you are interested in, we would still love to hear from you. Please email your CV and a cover letter explaining your skills, experience, passions, and which Team/s at Nature's Energy you are interested in working in.
Ideal Team Player
HUMBLE
Our ideal team players embody humility. They prioritise the team over themselves, generously giving credit to others. They celebrate team success and find joy in collective achievements, fostering a positive and supportive environment.
HUNGRY
Ideal team players are always hungry for more—more knowledge, more responsibilities. They're self-motivated and diligent, seeking opportunities to contribute. These proactive thinkers are continuously looking for the next step to drive the team and the business
SMART
Smart team players understand people well. They navigate group situations with common sense, showing good judgement and emotional intelligence. They're aware of the impact of their words and actions on the team's dynamics, embodying the ethos of working smarter, not harder.
How We Behave
PEOPLE
We revolve around teamwork, supporting one another to provide exceptional care for our clients.
PURPOSE
Our company is driven by a meaningful mission, aligning our actions with our core beliefs. Profits play a crucial role in supporting our purpose, caring for our team, and ensuring purposeful support for our mission.
PROFIT
Profits are vital in supporting our mission, caring for our people, and holding ourselves accountable to our conscientious values.
CONSCIOUS
We remain conscious of our clients' needs and the environment, ensuring our actions are considerate and mindful.
LOCAL
Being a homegrown company, we prioritise local resources and contribute to the well-being of our community. From sourcing locally to homemade practices, we take pride in being rooted in our local community.